You may consult any of the doctors in the practice.
Consultations by appointment only. We do not operate a walk in service.
Patients who need to see or speak to the Doctor should telephone the surgery and the reception staff will then add your name and details to the Doctor’s triage list. The Doctor will then telephone the patient and appointments will be given at their discretion.
Emergency appointments are also available on the day.
Patients can request to see their own GP but if booking an emergency appointment you will be offered the next available appointment.
Our standard appointment time is 10 minutes.
Please let us know if you cannot keep your appointment.
Approximately 40 to 50 appointments per month are ‘Did Not Attend’ (DNA), ie the patient does not turn up for the appointment and does not contact the surgery in advance to cancel/change appointment.
The consquence of these are:
- An increase in the waiting time for appointments
- Frustration for both staff and patients
- A waste of resources
Please call early if you need home visit, ideally before 11am. Due to increasing demand, GPs can no longer automatically visit any patient who requests a home visit. All visits must now be triaged and dealt with according to clinical need.
Please contact the Surgery as soon as you know you are unable to keep your appointment. 01369 702772 or 01369 703482.